Crescent Business Center & Merritt Properties Welcome Packet

Welcome Packet CRESCENT BUSINESS CENTER 10396-10408 LAKERIDGE PARKWAY

Corporate Office 2066 Lord Baltimore Drive Baltimore, MD 21244 410.298.2600 Florida Office 25 N Market Street, Office 113 Jacksonville, FL 32202 904.515.2030 North Carolina Office 1 TWAlexander Drive, Suite 115 Durham, NC 27703 919.526.0070 Virginia Office 20116 Ashbrook Place, Suite 160 Ashburn, VA 20147 703.858.2725

CREATING HOMES FOR BUSINESSES

August 22, 2022

Welcome to the Merritt Properties family! Merritt Properties is part of Merritt Companies -- a family of businesses that also includes Merritt Construction Services and Merritt Clubs. Molded by the work ethic and renowned integrity of our founder, Leroy Merritt, our three organizations believe in building lifelong relationships and want every customer to feel like a member of our family. As of August 22, 2022, Merritt Properties is the new owner of Crescent Business Center at 10396-10408 Lakeridge Parkway. With over 50 years of experience as a full-service commercial real estate firm, Merritt owns and manages over 19 million square feet of commercial space in Maryland, Virginia, North Carolina and Florida. We also have an unmatched reputation for our commitment to our customers. We look forward to bringing that attention to Richmond at Crescent Business Center. At Merritt, we design, build, lease and manage our properties for the long term and are committed to providing the highest quality of service to all of our customers. Should you have any questions regarding the building, your lease or your space, please call 703-858-2725. Our goal is to make this transition as seamless as possible. A few changes with the new ownership are detailed below: Property Management/Customer Service: Merritt Properties has retained Thalhimer to continue to provide property management services for Crescent Business Center. This means that your process for requesting service will remain the same. For all service requests, including after-hours emergencies, please call 804-344-7190, and a member of their Property Management Team will assist you. A non-emergency online service request portal is also available for your convenience, called Building Engines. If you have not already signed up for an account, please visit www.thalhimer.com/clients tenants-associates. Leasing: Merritt Properties shall provide all leasing services and has a dedicated leasing representative to assist you. If you have any questions regarding your lease or your office space, please contact Jamie Campbell at 410-298-2600. Design Services: Professional design services make the difference between a successful space and one that just never feels quite right. So, to help make the most of your space, we provide professional interior design and space planning services to customers – at no extra charge. If interested, please call 703-858-2725 and ask to speak with an interior designer. Rental Payments: As of September 2022, rent payments should be made payable to “Merritt Properties, LLC” and mailed to 2066 Lord Baltimore Drive, Baltimore, MD 21244. In the event you have already paid your September rent, there is no need to retract payment as it will be reconciled by Merritt and Thalhimer. Please be advised that Merritt will not send monthly rent invoices. It will be your responsibility to ensure that rent due under your lease is paid in full and on time. Enclosed please find Merritt’s W-9 for rental payments, see attachment 1. If you are interested in our Electronic Payment Program, please reach out to our Accounts Receivable team at ARportal@merrittproperties.com. Our online portal allows tenants to make payments, view invoices & leases and review your ledger. In addition, and if applicable, your security deposit has been transferred to Merritt.

Corporate Office | 2066 Lord Bal t imore Drive, Balt imore, MD 21244 | 410.298.2600 | merrittproperties.com

Insurance: We require a copy of your Certificate of Insurance showing current coverage as outlined in your lease. At your convenience, please send this to Vickie Davis at vdavis@merrittproperties.com. Reach out to Vickie via email or 410-298-2600 with questions. Accounting: Your dedicated Merritt Properties accountant is Joe Walker. He can assist with any billing questions or concerns. If needed, please call 410-298-2600 or email jwalker@merrittproperties.com. Our philosophy is simple: At Merritt Properties, we don't just develop and manage commercial properties, "We Create Homes for Businesses." If you have any questions, please contact us at 703-858-2725. Welcome again to the Merritt family.

Sincerely,

Scott E. Dorsey

Robb L. Merritt

CEO

President

Enclosed:

1. Merritt’s W-9 2. Emergency Notification System 3. Customer Alert Emails 4. Contact Information Form

Corporate Office | 2066 Lord Bal t imore Drive, Balt imore, MD 21244 | 410.298.2600 | merrittproperties.com

Attachment 2: Emergency Notification System

As part of our ongoing efforts to provide a safe workplace for our customers, Merritt has partnered with AlertMedia to implement an emergency alert system that is now available to every employee in each of our buildings. Should there be an emergency or threat at one of our properties, we will utilize the AlertMedia platform to inform building occupants of a developing situation so they may seek safety, if necessary. Furthermore, we will be able to provide first responders with critical information throughout an event and share follow-up notifications with building occupants. Anyone listed as Emergency Primary, Emergency Alternate or Onsite on the enclosed Contact Information Form (Attachment 4) will be automatically added to this platform. However, every individual working within a Merritt building is strongly encouraged to register for these alerts utilizing the link below. During the registration process, employees will be able to select whether they wish to receive these alerts via email, text message and/or automated phone calls. Users may opt out at any time, and Merritt will never share contact information. We kindly ask for your assistance in distributing this information to all employees at your location. We also recommend that your company take this opportunity to educate your employees about your corporate emergency protocol. These alerts are for emergencies only—all other building alerts will be sent out via email from our marketing platform mentioned in Customer Update Emails (Attachment 3). All employees within our buildings are encouraged to sign up for this platform using the following link: RegisterForAlerts.merrittproperties.com. If you have any questions regarding this program, please reach out to Merritt’s Marketing Department at 410-298 2600 or marketing@merrittproperties.com.

Corporate Office | 2066 Lord Bal t imore Drive, Balt imore, MD 21244 | 410.298.2600 | merrittproperties.com

Attachment 3: Customer Alert Emails

Non-emergency building updates – such as power outages, building maintenance, events, food truck visits, etc. – will be delivered to subscribers via email. As a primary contact for your company, you have been automatically subscribed to these emails, which include: • Merritt Properties Customer Alerts - Receive emails regarding any relevant information for your Merritt building, including fire alarms, power outages, water shut-offs, HVAC issues, etc. • Customer Events - Receive emails regarding various events for your Merritt building, including, food trucks, fitness & wellness, ice cream socials, lunch & learns, etc. To ensure you receive these emails to your inbox, please add our email addresses to your address book: customerservice@merrittproperties.com, marketing@merrittproperties.com and merge@merrittproperties.com. You can update your subscription preferences any time using the “Manage Preferences” link at the bottom of an email from us. If you have any questions regarding this program, please reach out to Merritt’s Marketing Department at 410-298 2600 or marketing@merrittproperties.com.

Corporate Office | 2066 Lord Bal t imore Drive, Balt imore, MD 21244 | 410.298.2600 | merrittproperties.com

Attachment 4: Contact Information Form

Please complete the following form with current contact information for your company. In the event of an emergency, it is imperative that we have correct contact information to ensure the safety of your employees and customers. You will receive a majority of communication via our marketing platform as referenced in Customer Alert Emails (Attachment 3). As mentioned, please be sure to add these email addresses to your address book so your server does not block our emails: marketing@merrittproperties.com, customerservice@merrittproperties.com, and info@merrittproperties.com. Additionally, once we have your company’s contact information, we will automatically enroll any contact listed as “Emergency Primary”, “Emergency Alternate” or “Onsite” into AlertMedia, as referenced in Emergency Notification System (Attachment 2). We would like to remind you that we will never share your contact information with outside companies or individuals. Please mail or e-mail the following contact sheet to the attention of Lease Administration using the information listed below. In addition, if at any time in the future this information needs to be updated, please contact Lease Administration with the changes either by phone 410-298-2600, email leaseadmin@merrittproperties.com or regular mail to Merritt’s corporate headquarters at 2066 Lord Baltimore Dr., Baltimore, MD 21244.

Corporate Office | 2066 Lord Bal t imore Drive, Balt imore, MD 21244 | 410.298.2600 | merrittproperties.com

COMPANY NAME: __________________________________________________________________ ADDRESS: ________________________________________________________________________

TENANT LEGAL NOTICE:

NAME (PLEASE PRINT)

(OFFICE PHONE)

(COMPANY NAME)

(LEGAL MAILING ADDRESS)

(CITY)

(STATE)

(ZIP CODE)

PRIMARY BILLING CONTACT PERSON:

NAME (PLEASE PRINT)

(OFFICE PHONE)

(COMPANY NAME)

(BILLING MAILING ADDRESS)

(CITY)

(STATE)

(ZIP CODE)

(E-MAIL ADDRESS)

EMERGENCY CONTACT PERSON(S) AFTER BUSINESS HOURS:

NAME (PLEASE PRINT)

(CELL PHONE)

(COMPANY NAME)

(E-MAIL ADDRESS)

NAME (PLEASE PRINT)

(CELL PHONE)

(COMPANY NAME)

(E-MAIL ADDRESS)

NAME (PLEASE PRINT)

(CELL PHONE)

(COMPANY NAME)

(E-MAIL ADDRESS)

ON-SITE CONTACT PERSON DURING BUSINESS HOURS:

NAME (PLEASE PRINT)

(OFFICE PHONE)

(E-MAIL ADDRESS)

(CELL PHONE)

MARKETING CONTACT PERSON: (This person will receive updates about events at the property as well as general information emails and newsletters.)

NAME (PLEASE PRINT)

(OFFICE PHONE)

(COMPANY NAME)

(MAILING ADDRESS)

(CITY)

(STATE)

(ZIP CODE)

(E-MAIL ADDRESS)

LEASING CONTACT PERSON:

NAME (PLEASE PRINT)

(OFFICE PHONE)

(COMPANY NAME)

(MAILING ADDRESS)

(CITY)

(STATE)

(ZIP CODE)

(E-MAIL ADDRESS)

TENANT INSURANCE CONTACT PERSON:

NAME (PLEASE PRINT)

(OFFICE PHONE)

(COMPANY NAME)

(MAILING ADDRESS)

(CITY)

(STATE)

(ZIP CODE)

(E-MAIL ADDRESS)

TOP LOCAL EXECUTIVE: (This person will receive exclusive invites to C-level related events hosted by Merritt and partners)

NAME (PLEASE PRINT)

(OFFICE PHONE)

(COMPANY NAME)

(MAILING ADDRESS)

(CITY)

(STATE)

(ZIP CODE)

(E-MAIL ADDRESS)

FREE FOOD TRUCK LUNCH TUESDAY, SEPTEMBER 27 CRESCENT BUSINESS CENTER // LAKERIDGE PARKWAY

Enjoy lunch right outside your front door!

As the newest addition to the Merritt Properties family, we’d like to treat all Crescent Business Center tenants to a food truck lunch on us!

Join us on Tuesday, September 27, from 11:00 AM - 1:00 PM for a FREE lunch! All employees are invited to enjoy an entrée and a side from Boka Tako Co. The truck will be parked outside of 10408 Lakeridge Parkway.

Boka Tako Co. will be serving the following menu options:

ENTREE - CHOOSE UP TO THREE TAKOS PICK A PROTEIN:

SIDES - CHOOSE ONE Rice, Corn and Bean Salad Chips & Salsa DRINKS - CHOOSE ONE Canned Sodas Bottled Water

Bulgogi Beef, Sambal Pork, Grilled Chicken or Shoyu Tofu

PICKYOUR STYLE:

Asian - Kimchi, sesame aioli, sesame seeds, herbs American - Onion, cheese, napa, sherry aioli, smoky BBQ, herbs Mexican - Cheese, napa, habanero lime vinaigrette, chipotle crema, herbs

CAN’T DECIDE? TRY “THE GAUNTLET”: 1 Beef Asian, 1 Pork American, 1 Chicken Mexican

Questions? Reach out to our Marketing Department at marketing@merrittproperties.com

CORPORATE OFFICE 2066 Lord Baltimore Drive

FLORIDA OFFICE 25 N Market Street Office 113 Jacksonville, FL 32202 904 515 2030 phone

NORTH CAROLINA OFFICE 1 TW Alexander Drive Suite 115

VIRGINIA OFFICE 20116 Ashbrook Place Suite 160 Ashburn, VA 20157 703 858 2725 phone

Baltimore, MD 21244 410 298 2600 phone

Durham, NC 27703 919 526 0070 phone

www.MerrittProperties.com