Customer Handbook - NC Industrial

Lease Administration Rent & Expense Payment In addition to payment by check, Merritt Properties offers customers the option of submitting payments electronically via Commercial Café, a web-based tenant portal. Specfically, it allows customers to:

» Make payments and review account balances

» Enjoy 24/7 self-service account management

» Access account on a mobile device via the Commercial Café app

» Schedule recurring auto-payments for rent and other charges

» View and print leasing documents, ledgers, invoices and Merritt's W-9

Want to sign up? Email ARPortal@merrittproperties.com .

For other payment options, such as mailing or bank transfers, contact Sherry Dull or Kevin Brown at 410.298.2600 .

Common Area Maintenance (CAM) & Operating Expenses Any applicable CAM or Operating Expense charges will be billed according to the terms of your lease agreement. Certificate of Insurance Should you have any questions about scheduling your insurance per Section 10 of your lease, please contact Vickie Davis at 410.298.2600 or email tenantinsurance@merrittproperties.com . Once you have secured your certificate of insurance, please send via email to tenantinsurance@merrittproperties.com or mail to our corporate headquarters:

Vickie Davis Merritt Properties, LLC 2066 Lord Baltimore Drive Baltimore, MD 21244

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