FL Industrial Customer Handbook

1 PRIOR TO MOVE-IN

Space Planning & Interior Finishes Permitting Process Interior Construction Tenant Signage Telephone, Security & Computer Lines Utilities Walk-Through Inspection

2 CUSTOMER SERVICE

Online Customer Service Request Portal The Merritt Difference Customer Alerts

5 OCCUPANCY

Scheduling Your Move Commencement Letter Notifications Maintenance/Service Calls Sprinkler Systems

Smoking on the Premises Light Bulb Replacement Restrooms HVAC Pest Control Outside Storage Parking 9 LEASING ADMINISTRATION Rent & Expense Payment Common Area Maintenance & Operating Expenses Certificate of Insurance 10 EMERGENCY EVACUATION Fire Prevention and Safety How to Evacuate Preparing for the Unthinkable Emergency Alert System

Corporate Office 2066 Lord Baltimore Drive Baltimore, MD 21244 410.298.2600 Florida Office 1301 Riverplace Blvd, Suite 105, Jacksonville, FL 32207 904.515.2030 North Carolina Office 1 TW Alexander Drive, Suite 115 Durham, NC 27703 919.526.0070 Virginia Office 20116 Ashbrook Place, Suite 160 Ashburn, VA 20147 703.858.2725