Magnolia Park Welcome Packet

CREATING HOMES FOR BUSINESSES

December 1, 2021

Welcome to the Merritt Properties family! Merritt Properties is part of the Merritt Companies -- a family of businesses that also includes Merritt Construction Services and Merritt Clubs. Molded by the work ethic and renowned integrity of our founder, Leroy Merritt, our three organizations believe in building lifelong relationships and want every customer to feel like a member of our family. As of December 1, 2021, Merritt Properties is the new owner of Magnolia Park. With over 50 years of experience as a full- service commercial real estate firm, Merritt owns and manages over 19 million square feet of commercial space in Maryland, Virginia and North Carolina, and has an unmatched reputation for our commitment to our customers. We look forward to bringing that attention to Jacksonville, Florida at Magnolia Park. At Merritt, we design, build, lease and manage our properties for the long term and are committed to providing the highest quality of service to all of our customers. Should you have any questions regarding the building, your lease or your space, please call 904-515-2030. You may also refer to the enclosed customer handbook for additional information. Property Management/Customer Service: Merritt Properties will be the new management company. In the event you have a service request, please contact our Customer Service Department (24/7) by calling 904-322-8040 or emailing flcustomerservice@merrittproperties.com. A non- emergency online service request portal is also available for your convenience; please refer to the enclosed Online Customer Service Request Portal for more information. In addition, Merritt will have a customer service representative accessible during normal business hours. Leasing: Merritt Properties shall provide all leasing services and has a dedicated leasing representative to assist you. If you have any questions regarding your lease or your office space, please contact Pat Franklin at 904-515-2030. Design Services: Professional design services make the difference between a successful space and one that just never feels quite right. So, to help make the most of your space, we provide professional interior design and space planning services to customers – at no extra charge. If interested, please call 904-515-2030 and ask to speak with an interior designer. Rental Payments: As of December 2021, rent payments should be made payable to “Merritt-JAMP, LLC” and mailed to 2066 Lord Baltimore Drive, Baltimore, Maryland, 21244. In the event you have already paid your December rent, there is no need to retract payment as it will be reconciled by the Purchaser and Seller. Please be advised that Merritt will not send monthly rent invoices. It will be your responsibility to ensure that rent due under your lease is paid in full and on time. Enclosed please find Purchaser’s W-9 for rental payments, see attachment 5. If you are interested in our Electronic Payment Program, please see attachment 4 or contact our Lease Administration at leaseadmin@merrittproperties.com. If you have any questions regarding this program, please feel free to reach out to Sherry Dull at sdull@merrittproperties.com or Meg Truchon at mtruchon@merrittproperties.com, or call 410-298-2600. In addition, your security deposit has been transferred to Merritt. Our goal is to make this transition as seamless as possible. A few changes with the new ownership are detailed below:

Corporate Office | 2066 Lord Bal t imore Drive, Bal t imore, MD 21244 | 410.298.2600 | merrittproperties.com